“Pro Photo is a gem! Their product photography is exceptional, and their consistency in image quality is remarkable. With outstanding customer service and reliability, they have become an integral part of our team. We highly recommend Pro Photo for stunning visuals and a trustworthy partnership..”
Ahmed Bulbulia, Owner of Perocilli
“We’ll be partnering with Pro Photo for future client projects that require professional, high-quality, e-commerce product photography and editing. With Pro Photo, we were able to see instant results in Google Shopping Campaigns with an increase in click-through rates when pairing eye-catching clean product images with Search ads.”
Anthony Horn, E-commerce Manager At Red Chilli Deals
“Thank you to the Pro Photo team for the exceptional product images. The team managed to deliver on the brief in such a short space of time, we really appreciate the services and will highly recommend it to any E-commerce business requiring product photography. Keep up the good work!”
We start shooting your project the next business day since the payment is made. We take up to 10 business days to deliver 100 images since we receive the products and the payment.
Do You Offer Discounts?
Yes, we do! We have a per-image fixed for each category of service (standard photo, group photo, hand model photo, etc), However, discounts can be applied on bulk orders. See bulk rates
How To Ship Products?
You can schedule a drop-off of your product(s) at our studio or
You can generate a shipping label with the shipping service of your choice and provide us with the tracking number.
Can I Be Present During The Shoot?
Unfortunately, no. Our production model is built around efficiency, remote coordination, and fixed pricing. We have introduced the necessary tools to support effective online collaboration. You can request a test shoot for free before booking a shoot.
Can you shoot at my business premises?
No, all shoots are conducted at Prophoto studio for effective and efficient production, except for oversized & complex items (e.g., couches, beds), which may be shot at your business premises for an additional cost.
Is Retouching Included?
Yes, standard retouching is included for every image you order.
Do You Accept Revisions?
Yes, a maximum of 1 revision is allowed within the first 5 business days after the delivery of images. Any revisions requested after the stipulated window will be charged.
Is This Service Offered Nationwide?
We do, however, our studio is based in Johannesburg. If you’re out of Gauteng, you can get the products shipped to our studio and shipped back at your own cost.
Will My Products Be Returned?
You can schedule a pick-up from our studio.
You also have the option to make a return request, where we will take the responsibility of a return ourselves. This happens in individual cases if special arrangements are made.
If you don’t need your products back, you simply do not make a return shipping request.
Do you shoot any size product?
Yes, we shoot products of all sizes. Items measuring 800mm x 800mm or smaller will be charged at the regular Prophoto rates. However, for products larger than 800mm x 800mm, a custom rate will be determined based on the size, complexity, and whether the shoot needs to take place at the client’s premises.
High-quality product images for your e-com store. Consistency across all products & collections. Turnaround time is within 10 business days once delivery is made. No hidden fees.
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
